This has been my saving grace every time I have had a problem. If this does not work for you, my next best recommendation is utilize Microsoft Support and have them walk you through resolution step-by-step.
I cleared everything (reboot, cache, etc.)Īs soon as I installed it - my problem was resolved. Ultimately Microsoft directed me to the Apple App Store where I downloaded the latest OneDrive version directly. The problem was that the update version on was not the one needed for my Mac (most recently it was a whole version behind). I would then try to de-install and re-install. I suggest enduring a little longert.Ĭan tell you what Microsoft Support walked me through to resolve*: my experience in the past few months had been that when OneDrive updates periodically - the updates do not always go smoothly. Do you have any suggestions? office-onedrive-client-itproīefore you reset and ditch OneDrive in favor of iCloud. Nothing has worked and it's very annoying. I've tried checking for temp, *.pst or hidden files and for abnormally large files on the cloud, to reset Onedrive, to use the app store Onedrive or the standalone Onedrive and even to sync everything back. The files I modify through other devices get updated on my Mac but those I modify on my Mac do not upload to the cloud.īoth the app and the OS are updated. My Onedrive folder is on an external hard drive formatted exFAT (I need it to be visible also from windows devices) so I am forced to download everything, I cannot choose which files to be always available and which to be on demand. I tried to sync my OneDrive Business account with it, it downloads all my data (taking a time compatible with the amount of data and the internet connection speed) but then gets stuck "processing changes" on a variable amount of files (usually ~70 files). I have 400 GB of shared files and in the last year everything has worked flawlessly. I've been using OneDrive for Business at work on a Windows 10 machine.
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